Olivier Hira

Taking orders from customers for food or beverages

Checking with customers to ensure that they are enjoying their stay

Collecting payments from customers

Preparing checks that itemize and total meal costs and sales taxes

Removing dishes and glasses from tables and counters, then taking them to kitchen for cleaning.

Cleaning tables and counters after patrons have finished dining.

Explaining how various menu items are prepared, describing ingredients and cooking methods.

Preparing tables for meals, including setting up items such as linen, silverware and glassware.

Performing food preparation duties such as preparing salads, appetizers and cold dishes, positioning desserts and brewing coffee.

Attending Bush functions and sundowners.

Ensuring high standards of cleanliness and tidiness in all guest rooms, conference centres, offices and all public areas.

Keeping housekeeping records like guest accommodation.

Bed making in guest rooms.

Registering guests by checking them in.

Laying out conferences.

Assisting in laundry operations by organising and controlling linen provision.

Supplying room amenities like tissue paper, shower soaps, drinking water.

Taking part in the monthly stock taking and control system.

Requisition of items needed from the housekeeping unit.

Billing of guests by taking them through the mode of payment and later liaise with the finance dept to issue out guest receipts.