Mukunga Patrick Mugethi
About Candidate
Re: Head Waiter| Assistant Waiter
Dear Hiring Professional,
I am writing to express my interest in the Waiter Role. I have been working in the food and beverage industry for over five years, and I have a proven track record of success in driving operational excellence, exceeding revenue targets, and delivering exceptional customer experiences.
My educational background includes a Diploma in Hospitality Management from Kenya Technical College, along with certifications in Food Safety and HAACP for Catering. Furthermore, I have expanded my skill set beyond the hospitality industry, becoming a Certified Personal Trainer, CPR/AED Certified, and obtaining NASM CPT/CGFI certification.
In my previous role as Restaurant Captain at Jones The Grocer in Doha, Qatar, I was responsible for overseeing all aspects of the restaurant’s operations, including staff management, customer service, and food and beverage quality. I successfully achieved a 20% reduction in service time, elevated customer satisfaction scores, and led mentoring, training, and performance assessments for my team. I also achieved a 15% upselling boost and enhanced staff motivation, resulting in a 10% increase in average per cover.
Prior to that, I worked as a Restaurant Waiter at Gastronomica ME in Doha, Qatar, where I consistently exceeded sales goals and received high customer satisfaction ratings. I also trained new servers on restaurant policies and procedures and collaborated with kitchen staff to facilitate prompt and accurate food preparation.
I am confident that my skills and experience make me an ideal candidate for the Waiter role. I am eager to learn more about this role or any others that matches my skills and how I can contribute to the success of your team. I am available for an interview at your earliest convenience. Thank you for your time and consideration.
Sincerely,
Patrick Mukunga
