floton84w
About Candidate
- Answer calls from prospective guests
Book and register rooms over the phone, in person, or online
Keep records of room availability and guests’ accounts
Assign guests’ rooms
Make room adjustments as needed
Contact housekeeping to deliver requested amenities
Communicate with housekeeping to determine when rooms are
ready
Inspect rooms post-checkout
Process check-outs
Receive and hold mail or packages for guests
Bill for accommodations and additional charges
Answer inquiries in regard to travel directions and make dining and
entertainment recommendations
Assist guests with vacation planning
Stock snacks, beverages, and other items available for purchase
Assist with setting up and cleaning up continental breakfast
offerings
Arrange maintenance repairs
Gather and respond to requests or complaints from guests
